What we collect
When you order, we collect your name, mobile number, optional email, delivery details, order selections, cake designs, and any reference images you provide. For manual bKash review, we collect the sender number, transaction ID, amount, and any receipt you choose to upload. We never ask for a bKash PIN, OTP, password, or banking login.
How we use your details
We use these details to review and fulfil your order, arrange delivery, verify manual payments, handle support, and maintain business records. Authorized kitchen administrators can access order information. Customer uploads and payment receipts are private.
This device & optional analytics
Your bag, saved favourites, and cake design draft are stored in your browser. Essential cookies protect administrator sign-in and let you view your own uploaded images and order confirmation. Optional analytics are disabled unless you consent. No analytics provider is connected by default.
Third party services
Opening a WhatsApp link shares the message you choose to send with WhatsApp. Your order is not confirmed by opening that link. Hosting and database providers process data needed to operate the website.
Requests & retention
Contact the kitchen on 01742243366 to ask about your data, request correction or deletion, or discuss a privacy concern. We retain order and payment records as needed for fulfilment, support, dispute handling, and applicable record keeping. Unattached uploaded files should be removed by the operator’s scheduled maintenance process.