How far in advance should I order?
Most cakes need at least 48 hours. More elaborate designs may need longer. Choose an available date at checkout or request a quotation for something special.
Can I design my own cake?
Absolutely. Our cake studio lets you choose a shape, size, flavour, frosting, colours, decorations, and a personal message. The live preview is a guide; handmade details may vary. Share a reference image for more complex designs.
How do bKash payments work?
You send the requested advance to our configured bKash number and submit the sender number, transaction ID, amount, and optional receipt. Our kitchen checks the transaction manually. Submitting these details does not automatically verify a payment.
Can I pay cash on delivery?
Cash on delivery is available for eligible locations and standard orders. Custom or high value cakes may require an advance. The checkout shows the methods available for your order.
Do you cater for allergies?
Please check the ingredients and allergen information on each product. Our home kitchen handles wheat, eggs, milk, nuts and soy. Contact us before ordering if you have an allergy. We cannot promise an allergen-free environment.
How will I know my order is confirmed?
After submitting, you receive an order number. Your order becomes confirmed after the kitchen reviews availability and required payment. Follow its progress using the order number and your mobile number on the tracking page.
Can I cancel or change an order?
Please contact the kitchen at least 48 hours before your scheduled delivery. Custom work already started may not be refundable. We will agree any refund with you before proceeding.